PVP
Last updated: February 18, 2025
Kelly SIMONZ Official Fan Club (hereinafter referred to as This Application) and the services related to This Application (hereinafter referred to as This Service) is an application provided by PVP Co., Ltd. (+ SHIFT Shiba Daimon, 2-1-16 Shiba Daimon, Minato-ku, Tokyo, Japan - Representative Director Keiichi Ishida, hereinafter referred to as The Company). This Application’s Privacy Policy (hereinafter referred to as "Privacy Policy") stipulates the handling of information acquired.
This Application and This Service comply with the Act on the Protection of Personal Information (Japan), the Telecommunications Business Act (Japan), Japanese related laws and regulations, guidelines, the European General Data Protection Regulation laws, the The Controlling the Assault of Non-Solicited Pornography And Marketing Act, and this Privacy Policy regarding the acquisition, use, and other handling of information.
We strive to keep the information handled by This Application and This Service accurate and up-to-date, and take necessary, appropriate, and commercially reasonable measures to protect them from unauthorized access, falsification, leakage, loss, and damage. We will take the following safety management measures.
■ Measure 1 Formulation of basic policy
In order to ensure the proper handling of personal data held by us, we have established a "Personal Information Protection Policy" that covers "compliance with relevant laws, regulations, guidelines, etc." and "contact point for questions and complaints."
■ Measure 2 Establishment of regulations regarding the handling of retained personal data
We have established personal information protection regulations that stipulate how personal data held by us will be handled, who will be responsible and who will play their roles, etc., at each stage of the process, such as acquisition, use, storage, provision, deletion, and disposal.
■ Measure 3 Organizational security control measures
1. We have appointed a person in charge of handling retained personal data, clarified the employees who handle retained personal data and the scope of retained personal data handled by said employees, and established a reporting and contact system to the person in charge in the event of finding facts or signs of violation of laws or handling regulations.
2. We regularly conduct self-inspections regarding the handling status of retained personal data, and conduct audits by other departments and external parties.
■ Measures 4 Personnel safety management measures
1. We provide regular training to employees regarding important points regarding handling of retained personal data.
2. All employees have submitted written pledges regarding confidentiality, including personal data held.
■ Measures 5 Physical safety control measures
1. In areas where retained personal data is handled, we control the entry and exit of employees, restrict the devices they bring in, and take measures to prevent unauthorized persons from viewing retained personal data.
2. We take measures to prevent theft or loss of devices, electronic media, documents, etc. that handle retained personal data, and take measures to prevent retained personal data from being easily identified when such devices, electronic media, etc. are carried, including when moving around the workplace.
■ Measures 6 Technical safety control measures
1. We implement access control to limit the persons in charge and the scope of the personal information database, etc. that they handle.
2. We have introduced a mechanism to protect information systems that handle retained personal data from unauthorized external access or software.
When using This Application and This Service, the following information will be automatically acquired via This Application for the following purposes.
We collect your email address to facilitate your sign-up and login process,and as an identifier in communications and transactions, such as emails and online payments. Additionally, If you connect with the Google SignIn button, we use your profile picture from your Google account to personalize your user experience.
This Application securely processes user information to improve This Service’s quality and ensure data security. User data, i.e. email addresses and device tokens, is securely transmitted via trusted third-party channels and stored in our backend database to facilitate transactions and push notifications.
We share and receive your personal information from third-parties in specific situations to ensure the proper functioning and efficiency of our Services.
■ Suzuri
This Application and This Service display Suzuri products from Kelly SIMONZ’s shop page. If you interact with the products displayed in the application you will be redirected to Suzuri’s website to continue your purchases. Suzuri’s website is a separate service from This Service and This Application and is not managed by This Company. For greater transparency, please note that if you connect from outside Japan, Suzuri uses Bibian’s services to manage the checkout and orders of users in Taiwan, and WorldShopping to manage the checkout and orders of users located in the rest of the world.
These services are distinct from Suzuri. We recommend carefully reading the privacy policies and terms and conditions of the different services you interact with to understand your rights. We do not collect, store, or have access to any information related to transactions, payments or orders made on either Suzuri, WorldShopping or Bibian.
■ Sendgrid
The user’s email address is shared with Sendgrid services to fulfill our email sending requirements. Sendgrid is a trusted third-party service provider that helps us manage our email communications with the users who agreed to receive communication emails from This Service. If you wish to unsubscribe from our emails, you can do so at any time by following the unsubscribe link included in our emails, or by using the unsubscribe feature available in your profile page.
This Application and This Service integrate with Facebook to display content such as Facebook posts.
We only process Facebook’s Platform Data that is necessary to display Facebook posts within This Application. This includes any content that you view or interact with while using our app. We do not collect or store any additional personal information from your Facebook account.
We do not use Facebook’s Platform Data for any other purposes, and it is not shared with any third parties.
We strictly adhere to Facebook's Platform Terms and all other applicable terms and policies. Our use of Facebook Platform Data is consistent with these terms and is solely for the purpose described in this section.
For further information about Facebook terms please refer to their up to date policies and terms and condition at facebook.com/policies_center
■ Google Maps API
This Application and This Service use the Google Maps API to provide maps-based services. We do not collect or store any personal location data from our users when using Google Maps services. The use of Google Maps within our application is limited to providing links to maps for user convenience in the events created by the administrators. When you interact with maps provided by Google Maps within This Application and This Service, the data processing is handled directly by Google. Google Maps operates independently with its own security measures. Any data handled by Google Maps is subject to Google’s privacy policies and security protocols.
When using the Google Maps feature you agree to be bound by the Google Maps/Google Earth Additional Terms of Service and by the Google Maps current Privacy Policy available at google.com/policies/privacy. Please note that by interacting with the maps within This Service,Google Maps may access your phone storage to access or recognize cookies or similar technology .
■ Crashlytics
This Application and This Service use Crashlytics, a service provided by Google Firebase, to monitor the stability and performance of This Application and This Service. Crashlytics helps us to identify and resolve issues such as app crashes and other technical errors, ensuring a better user experience. Crashlytics does not collect any personally identifiable information (PII) or sensitive data, but does collect certain default data related to your device and app usage in the event of a crash or other errors. The information gathered is solely used for improving the performance and stability of our application (e.g Diagnose and fix technical issues, Improve the performance of the application, etc).
For more details on how Google handles the information collected by Crashlytics, please refer to the Google Firebase Privacy and Security page.
■ Firebase Cloud Messaging (FCM)
This Application and This Service use Firebase Cloud Messaging (FCM), a service provided by Google Firebase, to send notifications and messages to your device if you subscribed to the service. FCM does not collect any personally identifiable information (PII) or sensitive data, but does collect certain default data to deliver notifications and messages to your device (see the sections 4-2-1 and 4-2-2 below). The information is used solely for the purpose of delivering notifications and ensuring that they are received by the intended devices.
For more details on how Google handles the information collected by FCM, please refer to the Google Firebase Privacy and Security page.
■ Firebase Remote Config
This Application and This Service use Firebase Remote Config, a service provided by Google Firebase, to manage and customize the app’s features dynamically. Firebase Remote Config allows us to update app settings and features without requiring you to download a new version of This Application. Firebase Remote Config does not collect any personally identifiable information (PII) or sensitive data, but does collect certain default data related to your device to deliver app configurations . The information gathered is used solely for the purpose of optimizing This Application and This Service features and user experience.
For more details on how Google handles the information collected by Firebase Remote Config, please refer to the Google Firebase Privacy and Security page.
■ Firebase Cloud Firestore:
This Application and This Service use Firebase Cloud Firestore, a service provided by Google Firebase, to store and manage structured data, such as user profiles, and other app-related data. All data is stored in Japan, while users may access This Application and This Service globally. Firebase Cloud Firestore does not collect any personally identifiable information (PII) beyond what is necessary for the operation of This Service. All data is stored securely and is accessible only by the authorized user or This Service.
For more details on how Google handles the information stored in Firebase Cloud Firestore, please refer to the Google Firebase Privacy and Security page.
■ Cloud Run functions:
This Application and This Service use Cloud Run functions to run backend code in response to specific events or triggers within This Application. These functions are executed in a secure environment, with data processed in Japan, while serving users globally. Cloud Functions do not collect any personally identifiable information (PII) beyond what is necessary to execute the function. All data processed by Cloud Functions is handled securely.
For more details on how Google handles the information processed by Firebase Cloud Functions, please refer to the Google Firebase Privacy and Security page.
■ Firebase Authentication (Firebase Auth)
This Application and This Service use Firebase Authentication, a service provided by Google Firebase, to manage user authentication and secure access to the application. Firebase Auth enables users to sign in to the app using various methods, including email address and password, Google Sign-in or Apple Sign-in. Firebase Auth does not collect any sensitive information beyond what is necessary for user authentication and account management as detailed in the sections 4-2-1 and 4-2-2 below. All authentication data is securely stored and managed in the United States.
For more details on how Google handles the information collected by Firebase Auth, please refer to the Google Firebase Privacy and Security page.
■ Firebase Analytics
This Application and This Service use Firebase Analytics, a service provided by Google, to collect and analyze user interactions within This Application . The default data collected by Firebase Analytics is used to understand how users interact with This Application and This Service, enabling us to improve user experience, optimize app performance, and identify potential issues.
The data collected through Firebase Analytics is shared with Google and may be used by Google in accordance with their privacy policies. We do not use this data for personalized advertising purposes.
For more details on how Google uses the data collected by Firebase Analytics, please refer to Google’s Privacy Policy.
■ YouTube API Services
This Application and This Service use YouTube API Services, to display Youtube video within This Service.
When you interact with a YouTube video on our platform, YouTube collects certain data, including but not limited to, your IP address, any interactions with the video (e.g., play, pause, etc.) and may access your local storage to access or recognize cookies or similar technology .
For more details on how Google handles the information collected by Youtube, please refer to the Google Privacy Policy at google.com/policies/privacy. Please note that by interacting with the Youtube videos feature, you allow third parties to serve you contents, including advertisements.
■ Cloudflare Workers
This Application and This Services use Cloudflare Workers to optimize the delivery of media content and efficiently manage, route, and cache requests between the user and the application, enhancing overall performance. Cloudflare may collect user’s data as part of its service operations. This data include IP addresses, traffic routing details, system configuration information, and other metadata associated with traffic interactions. This processing is done in accordance with applicable data protection laws, including GDPR and the UK Data Protection Act. This Application and This Service does not collect or store any personal user information during this processing.
For more information on how Cloudflare handles any data, please review Cloudflare’s Privacy Policy.
■ Cloudflare R2
This application and This Service use Cloudflare R2 for storing media contents such as images and videos. R2 storage is used exclusively for media files of This Application and This Service and does not involve the collection or storage of personal user information. Cloudflare collects end users’ IP addresses, traffic routing details, system configuration information, and other metadata in accordance with applicable data protection laws, including the GDPR and the UK Data Protection Act. Data stored in our storage is stored, and remains stored, within CloudFlare locations in the Asia-Pacific region.
For more information on how Cloudflare handles any data, please review Cloudflare’s Privacy Policy.
■ Google AdMob
The free version of This Application and This Service (excluding the paid Premium version) uses Google AdMob to display advertisements. Google Admob collects user product interactions and interaction information, device's IP address, and diagnostic information related to the SDKs. Google AdMob’s service may also collect Device and Account identifiers such as the device's advertising identifier or other app- or developer-bounded device identifiers to display advertisements tailored to the user’s interests and behavior. This collection is automatically performed by Google. Android users can reset or delete their ad ID by using ad ID controls in the Android settings menu. iOS users can request for their IDFA to not be tracked when connected to the app. Eligible US and European users may also have access to more granular controls of their privacy as per the EU User Consent Policy and U.S. states privacy laws.
For more information, please review the Google AdMob’s privacy policy to understand how they handle your information.
■ App Store
This Application is distributed through Apple’s App Store for iOS devices, and includes optional subscriptions by using in-app purchases that allow users to access Premium content and features. These purchases are processed through Apple’s App store. App Store collects your personal data to provide you the content you purchase, download, or what to update in the App Store and other Appline online stores including iTunes and Apple books, and for marketing purposes. If you purchase a subscription for This Application on the appstore, Apple will create a Subscriber ID, unique between you and This Application. This ID is used by Apple to provide us reports that also include information about the subscription you purchased and your country or region of residence. If you cancel all of your subscriptions with The Company, and if you don’t resubscribe, the Subscriber ID will be reset after 180 days.
With the exception of the information provided above we do not have access nor collect your personal, or financial data. this Application and This Service complies with App Store privacy policy, and we encourage users to review Apple's App Store & Privacy to understand how they handle your information.Please also note that you initiate a purchase, or when a subscription is set to auto-renew, Apple may use information about your historical business relationship with Apple to process the request and determine whether to provide the product or service in advance of authorization by the payment partner. This information is not stored or processed by our company and we have no control over the decision made by Apple to confirm, or not, the purchase.
Play Store
This Application is distributed through Google’s Play Store for Android devices and offers optional subscriptions that grant access to Premium content and features. These transactions are securely processed through Google Payments system. Google collects personal information to provide Google Payments, enhance customer service, and prevent harm, including fraud and misconduct. We do not access or store any of your payment or personal information handled by Google.
This Application and This Service adheres to Google Play's privacy and data protection policies, and we encourage users to review Google Payments Privacy Policy to understand how they manage and use your information.
In order to provide our services to you effectively, the data, personal or not, that you provide to This Service may be transferred to entities outside of your area of residency.
Unless specified above, This Service’s features relying on Google Cloud Platform may process and store your data anywhere Google or its agents maintain facilities.
Facebook may process and store your data in the United States or in Europe.
Unless specified above, This Service’s features relying on CloudFlare may transfer and access your data from any countries in which the Cloudflare Group has operations, and store your data in the United States and the EU.
By using our application, you agree to the collection and use of information as outlined in this document.
We use Google OAuth 2.0 for secure user authentication and rely on trusted third-party providers like Sendgrid for email communications, and Firebase services for various backend services. These third-party providers are known for their robust security measures, ensuring that your personal information is handled securely and in accordance with industry standards.
While using This Service, we, or the 3rd-parties used by This Service, may request certain personally identifiable information to contact or identify you. This may include:
■ Email Address: Used for user authentication during the login process to ensure secure access to each user account. Additionally, email addresses are used for email communication to users
■ Device Tokens: Collected for sending push notifications.
■ App instance IDs: Helps to ensure that notifications are sent to the correct users
■ Payment Details:
Suzuri/WorldShopping/Bibian: Purchases made on the Suzuri, WorldShopping and Bibian website are handled through their external payment system, outside of This Application and This Service. This Application and This Service do not exchange any payment details with Suzuri, WorldShopping and Bibian, and we have no access to or knowledge of your purchase history.
Apple App Store: In-app purchases made on iOS devices are processed through Apple’s App Store. When you make an in-app purchase, Apple provides us with certain transaction details (e.g., purchase history, subscription status) but not with your payment information. This data helps us manage your purchases and subscriptions within This Application and This Service.
Google Play Store: Purchases made on Android devices are processed through Google’s Play Store. When you make a purchase, Google provides us with certain transaction details (e.g., purchase history, subscription status) but not with your payment information. This data helps us manage your purchases and subscriptions within This Application and This Service.
■ Authentication tokens and credentials: Used to Authenticate and verify user identities, manage user accounts and access to This Application and This Service application, and ensure the security and integrity of This Application and This Service.
■ User interactions within This Application: used to understand how users interact with This Application,including screen views, session duration, and navigation patterns, enabling us to improve user experience, optimize This Application and This Service performance, and identify potential issues.
■ IP address: Temporary stored and used to deliver results for the calls to the Cloud functions. Also used to provide added security and prevent abuse during sign-up and authentication and to determine the country and city location from which users access This Service. In addition, Google AdMob collects your IP address which may be used to estimate the general location of a device.
■ User activity: Google AdMob may collect your activity information such as terms you search for, videos you watch, views and interactions with content and advertisement, voice and audio information, purchase activity, people with whom you communicate or share content, docs and spreadsheets the user creates, chrome browsing history you’ve synced with Google account, and other information described in Google’s privacy policy.
■ Metadata: Cloudflare collects metadata such as IP addresses and traffic routing details that are used solely for performance, security, and operational purposes.
In addition to the personal data detailed above, the 3rd-party services used by our app may may request the following information to manage the services:
■ Notification delivery reports: Used to confirm whether a push notification was delivered or opened.
■ Device model, type, and manufacturer: Used to deliver app configurations and improves user experience with This service. This data is also collected in the crash report if a crash or other error happens.
■ Operating system version: Used to deliver app configurations. Also collected if a crash or other error happens.
■ App version and build number: Used to deliver app configurations. Also collected if a crash or other error happens.
■ Timestamp of the crash or error: Collected if a crash or other error happens.
■ Information about the state of the app at the time of the crash (e.g., whether the app was in the background or foreground) : Collected if a crash or other error happens.
■ Logs that were running at the time of the crash: Collected if a crash or other error happens.
■ Time and date of last visit: This information helps us identify user engagement and frequency of use, which assists in This Service’s optimization and resource allocation. Understanding when users access Our Service most frequently allows Us to perform maintenance and updates during off-peak hours.
■ User Device Storage: We access user Device storage to enable essential app functionalities such as caching and storing This Application and This Service data. This utilization helps in speeding up This Application and This Service’s performance, reducing Data Usage, and improving user experience by allowing offline access to some features.
This information underlines Our commitment to transparency and ensures users are well-informed about how their data is utilized to enhance their experience with Our Service.
In all instances, we ensure that any information received from third parties is handled in compliance with applicable privacy laws and our Privacy Policy.
The security of your personal data is important to us. We use Firestore’s server-side encryption to safeguard your data. Firestore encrypts all data before it is written to disk and decrypts it when read from disk, ensuring that your data remains protected at all times. For more details, you can refer to Firestore’s documentation on server-side encryption.
All user data collected by Admob from our application are encrypted in transit using the Transport Layer Security (TLS) protocol.
All data sent to our CloudFlare Storage is encrypted at rest using AES-256 and GCM (Galois/Counter Mode). Data transfer between our application and our CloudFlare Storage is secured using Transport Layer Security (TLS/SSL).
While we strive to use commercially acceptable means to protect your personal data, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain usage data for internal analysis purposes. Usage data is generally retained as long as you continue to use our services or within the limit of a month after we receive the deletion request unless we are legally obligated to retain this data for longer time periods.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
This Application does not directly utilize cookies. However, we employ Google APIs and SDKs which may store cookies, and collect identifiers for mobile devices, to maintain user session and login information. These cookies are small data files that may include an anonymous unique identifier. Cookies are used primarily to enhance and personalize the user experience by retaining session information, managing shopping cart contents, and ensuring secure payment processing.
■ Please read this Privacy Policy and understand its contents before using This Application and This Service. This privacy policy is posted when downloading this application, and is deemed to have been made public upon this posting.
Users should read this privacy policy when installing this application.
■ When acquiring the information described in Article 4, consent will be obtained for the acquisition of personal information. If consent is not obtained, This Application cannot be used.
■ In compliance with General Data Protection Regulations (GDPR) and Act on the Protection on of Personal information (APPI) and US state regulations, users in the European Economic Area (EEA), UK, and US will see a messages according to each regulations asking for their consent for the use of cookies or other local storage for the collection, sharing, and use of personal data for ads personalization.
In this service, the user can stop acquiring, modifying, deleting, or suspending the use of all or part of the user's information by operation or request.
■ Among the information registered by the user, password can be changed from the user’s profile page within This Application.
■ Regarding handling such as suspension of acquisition of user information for advertising purposes, please refer to each company's application Privacy Policy listed in Article 4.
■ You have the right to delete the Personal Data that This Application and This Service have collected about you by signing in to your account, and visiting the profile section to click on the “delete your account” button. Alternatively, you may also contact The Company to request access to, correct, or delete any Personal information that You have provided to us.
■ Please note, however, that we may need to retain certain information when we have a legal obligation, a lawful basis to do so, or are bound by an agreement with our 3rd party providers to keep this information.
■ Depending on the data protection laws of your country of residency you may have rights on your personal data , such as the right to access, correct, delete, or restrict the processing of your personal data. If Cloudflare’s data processing impacts you, you may exercise these rights by contacting Cloudflare directly at sar@cloudflare.com or by visiting their privacy policy page.
■ Google AdMob: You have the right to opt out of personalized advertisements if you prefer not to have your data used for personalized advertisements by adjusting your device settings:
Android: Settings > Google > Ads > Delete advertising ID
iOS: iOS users can opt out of personalized advertisements by asking This Application to not track their IDFA (Identifier for Advertisers) when connecting to This Application.
Please note that opting out of personalized ads does not mean you will not see advertisements; you will still see generic ads not based on your interests.
■ Suzuri: Users have the right to request access to, correction of, or deletion of their personal data. Suzuri provides methods for users to manage their personal information on their service websites, or users can submit requests through specific procedures mentioned in the Suzuri’s Privacy Policy.
■ For This Company personal information protection policy (Privacy Policy): pvp.co.jp/security-e/
■ Terms of use for This Application and This Service
“About” menu of This Application → Terms of Use or [official-fan-club.com/terms-of-service]
The Company will not disclose or provide information acquired and stored from users through This Application and This Service to third parties, other than those specified in this privacy policy, without obtaining the consent of the users. However, the following cases are excluded.
■ When based on laws and regulations.
■ When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
■ When cooperation with a national government agency, local government, or an entity commissioned by them is required by law, obtaining the individual's consent would be likely to impede the performance of that purpose.
For inquiries and consultation regarding the handling of user information in This Application and This Service, please contact the following contact point.
■ How to contact us: From the inquiry form below
■ Inquiry form: pvp.co.jp/contact/
For any other questions or support inquiries please contact the Kelly SIMONZ Official Fan Club Support at kelly-official-fan-support@pvp.co.jp
■ If there are changes or additions to the information collected, changes to the purposes of use, changes to the information shared with third parties, due to an upgrade of This Application, etc, we will notify you and obtain your consent again with an in-app update notice. If you do not agree with the changes, you will be denied access to the service.
■ If there are other changes or additions to the information collected, changes to the purposes of use, changes to the information shared with third parties, etc., we will notify you with an in-app update notice to obtain your consent for important matters.